We had the opportunity to recently host and moderate another CEO roundtable for executives in the Data Management software space; this event focused on developing and implementing exit strategies . We assembled a dynamic set of panelists that had first hand experience in both the 'buy' and 'sell' sides of recent M&A strategy and deals, and the roundtable generated significant discussions and enthusiasm.
Considering some of the key issues discussed at this event, and incorporating our strategy experience with both large ISVs and start ups in this space, we see a number of key trends emerging that data management start up firms should consider:
- The importance of developing alliances & partnerships first
Much of the recent acquisition activity has been a result of developing productive partnerships, where there has been demonstrated joint customer success, alignment with product strategies, and some synergy between corporate cultures and goals of the start up and ISV. There is no question that building strong relationships within the ISV allow for increased awareness of the start up partner, and allows for constructive M&A dialog at the appropriate time.
- Position yourself to allow the ISV to lower the cost of their customer acquisition efforts & identify up-selling opportunities
For the bigger ISVs, the real opportunity for growth is to continue to develop their existing accounts and user bases; providing more value to them (such as incorporating unstructured data analysis, for example, to business managers). Case in point: can your solution allow the ISV to tap into other technology budgets in the clients' organizations, that they typically would not be able to access?
- Don't be a 'bad sales rep' when representing your company for acquisition
CEOs of start ups need to focus on the partner / acquirer's distribution model; how can they assist in driving more value and solutions of the partner through the partner's channels? (so: don't go in to a discussion with the ISV saying: " I would love to get access to your channels so I could sell my stuff to them".......not a good idea)
- If you are good, they will find you...
The bigger ISVs have active teams whose roles are to constantly survey the landscape, interview companies, and make recommendations on strategic alliances and acquisitions. Chances are, if you are making headway in your market sector and are building brand awareness and a sustainable client base, that the ISVs already know about you. Your ISV development and direct sales strategies should take into account how you can leverage these sales channels to build relationships with the ISV sales teams, product managers, and with key accounts where both your company and the ISV may provide a joint solution.
- Can your solution assist in expanding the user base and satisfaction level of corporate users of BI
Currently only 10-15% of all potential users in the corporate world utilize BI solutions, so there is significant opportunity to grow the user base. In addition, many existing users do not fully leverage the power of BI solutions today, so there is an additional opportunity to educate them, increasing customer loyalty, and drive additional up selling opportunities.
- What solutions can you sell to end users
Real time analytics (dashboards) are gaining traction in the marketplace (see the recent WSJ column on dashboards). This trend ties into the one above: if you start selling to end users and line managers, you are going to open up a huge new set of potential buyers. The opportunities for start ups are not just in application extensions, but also in the 'middlware' and data management services required to deliver on the promise of real time operating reports. Unified data management (analysis of both structured data and text) is another area of value to end users, and will require ISVs to evaluate and incorporate new technologies outside of their core expertise.
Similar to other software segments, the BI / data management sector is experiencing consolidation, but it is also a sector with a projected growth rate second only to the security software sector. M&A is going to driven by the buyers, not the sellers, and most of the buyers will exhibit their 'will' by applying very disciplined, financial analysis to potential acquisitions.